Insurance Services

Purpose-Built Solutions for Insurance Operations

For more than 50 years, OBRIEN Insurance Solutions has partnered exclusively with insurance organizations to manage and deliver mission-critical communications. We understand the unique operational, regulatory, and customer service challenges carriers face because we've spent decades helping them streamline complex document workflows.

Any documents, including policy issuance, billing statements, cancellation notices, claims correspondence, or services such as payment processing, digital mailrooms and business continuity support, our solutions ensure every communication is delivered accurately, securely, and on time.

Insurance Print & Mail Services

Whether you're mailing thousands or millions of documents each year, OBRIEN provides secure, automated print and mail services that improve efficiency, reduce costs, and maintain compliance. We have integrated with numerous policy admin systems as well as “home-grown” systems. It is our goal to become an extension of your company while utilizing as few of your IT resources as possible. It is common for OBRIEN to present options to reduce current costs for daily print production.

Business Continuity & Disaster Recovery

When unexpected disruptions occur, your policyholders still expect timely communications. OBRIEN's redundant production environment provides a fully tested business continuity solution that keeps critical print and mail operations running without interruption. Whether planned or unexpected, we'll ensure your communications continue without missing a beat.

Digital Mailroom & Workflow Automation

Transform inbound mail into secure digital workflows that improve visibility, accelerate processing, and enable remote teams to work more efficiently. Our digital mailroom solutions reduce manual handling while helping organizations improve response times and operational productivity. Our scanning services also can provide OCR for data capture.

Lockbox & Payment Processing

Simplify premium payment processing through secure lockbox services that reduce manual effort and accelerate payment posting. Our solutions integrate with your policy administration or billing systems to improve cash flow and operational efficiency and can provide data back daily to ingest into your system.